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Administrator Support

Signify Administrator Guides

There are a range of guides available from Signify to help administrators of services from Signify make the most of their solutions. Click here to view the guides.

Authentication Node Configuration

An 'Authentication Node' is Signify's term for the points on your network where you wish to authenticate your users. 

Signify supports a wide range of Authentication Nodes from SSL VPN's, websites, Outlook Web Acces, Citrix solutions any many more. Click here to read more and download the authentication node configuration guide.

Downloads

Most Auth Nodes communicate with Signify's servers using the RADIUS protocol.  However if the configuration guide indicates that your Auth Node needs an RSA ACE/Agent, you can download the appropriate agent from the link below.  Alternatively if you are a developer, wishing to integrate the Signify service into your application, then you may wish to use one of the available tools to add RADIUS support into your application.

RSA ACE/Agent software and links to other tools are available from the Downloads area.

End user Self-service Web Helpdesk

If your problem is related to using your Signify credentials to log in yourself, then visit the End user Self-service Web Helpdesk