Press Release
Signify enhance high availability infrastructure
13 February 2006
Signify have a six year service history of delivering managed security to our clients, with 100% service uptime and availability of our core authentication service since 2002. The service infrastructure has always been deployed across geographically separate data centres which each can carry the load in case of systems outage at any one data centre.
As part of our ongoing investment in improving our service infrastructure, in early February 2006 the final pieces of a next generation service infrastructure went live after extensive testing. This new investment has increased service performance and resilience in normal operations within our primary data centre, while also significantly reducing the time required to transfer service operations to the secondary data centre in the event of a major incident such as a terrorist attack at the primary data centre.
Dave Abraham Signify's CTO comments:
"Our previous infrastructure was coming to the end of its planned service life and the challenge for my team was to transfer live operations to the new service infrastructure with zero downtime. Our clients' end users work 24x7 and we are committed to delivering full 100% service availability at all times. Over the past few weeks we have been performing a staged migration and the service did not miss a beat. Even in the eventuality of a total outage at our primary data centre, the new service infrastructure will require just 180 seconds to completely switch all operations to our Disaster Recovery Centre. We have designed this process to allow us to maintain service delivery within our contractual Service Level Agreements, even if major parts of the Internet are taken out for a period."
Signify's customers can be confident that there is constant investment and improvement in the secure authentication service that is becoming ever more critical to their users' daily working lives.
